Internet Sales Policy

Starkey's Internet Sales Policy

Starkey is a manufacturer of premium hearing devices, sold only through our worldwide network of authorised hearing professionals. Our fully trained and credentialed Hearing Professionals are carefully chosen for their ability to deliver proper testing, fitting and support services that are critical to our patient's receiving the maximum benefit, performance and value from Starkey hearing products.

Starkey does not sell its products directly to Internet retailers. Starkey does not endorse the practice of selling hearing devices to consumers via the Internet. We believe that the successful dispensing of Starkey products is best achieved by hearing professionals that are trained on the proper use of our products. Optimum hearing device performance can only be achieved through face-to-face consultation. Internet retailers cannot provide our consumers with the same high quality professional services as those in our network.

Internet Retailers

There are retailers who sell Starkey products via the Internet who are not authorised to do so. Some falsely claim to be authorised Starkey hearing professionals. Some misappropriate our intellectual property. Our legal department has taken action to stop unauthorised reselling of our products. We police the Internet for advertisements, sponsored links and domain name usage by unauthorised Internet retailers and we enforce our copyright and trademark rights.