Before taking your hearing devices in for servicing, check this list of symptoms and possible solutions*. If the problem persists, contact your hearing professional.
* Never try to repair your hearing devices yourself.
Symptom: Hearing instrument is "dead"
| Possible Causes
| Solutions
|
| Depleted battery or 'dead' battery |
Replace the battery |
| The receiver tube may be blocked |
Remove blockage and clean |
The instrument may be damaged
or defective |
See your hearing professional |
Symptom: Hearing instrument isn't loud enough
| Possible Causes
| Solutions
|
| The receiver tube may be blocked |
Remove blockage and clean |
| Your hearing has changed |
See your hearing professional |
Symptom: Performance is inconsistent
| Possible Causes
| Solutions
|
| The battery may be running low |
Replace the battery |
Symptom: The sound is distorted or unclear
| Possible Causes
| Solutions
|
| The battery may be running low |
Replace the battery |
The instrument may be damaged
or defective |
See your hearing professional |
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