What is TruLink?
Go anywhere and do everything with our breakthrough Made for iPhone® Hearing Aids and TruLink™, the easy-to-use hearing control app. These advanced new hearing aids enhance every listening experience, and connect easily to your iPhone®, iPad®, and iPod touch® via the TruLink app. Enjoy phone calls, music, videos and more streamed directly into your ears with pristine sound quality — no background buzzing and whistling.
For more information, visit trulinkhearing.co.nz.
TruLink Remote provides the utility you deserve with the fast-acting features you need.
By using Starkey’s newest accessory, TruLink Remote, Halo iQ works with or without a smartphone. You can also control memory and volume, mute your hearing aids and turn other special features on and off.
Made for iPhone Hearing Aids and the TruLink app have been tested and are compatible with all versions of iOS 11, iOS 10 and iOS 9. Apple’s Operating System (iOS) runs your iPhone and is responsible for managing the connectivity between the iPhone and Made for iPhone Hearing Aids. There is a pairing tutorial video on our TruLinkHearing.co.nz site.
iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to unpair and re-pair the hearing aids with your iPhone.
The TruLink app is a supplement to your Made for iPhone Hearing Aids and offers a variety of enhanced adjustment capabilities and exciting features. The TruLink app relies on iOS connecting to the hearing aid in order to communicate. The TruLink app on Apple Watch can control volume and memories of Made for iPhone hearing aids when connected to iPhone and/or iPad.
Made for iPhone Hearing Aids and the TruLink app are compatible with the following Apple devices: iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s (Halo only), iPad Pro, iPad Air 2, iPad Air, iPad (4th generation), iPad mini 4, iPad mini 3, iPad mini with Retina display, iPad mini, iPod touch (5th generation) and Apple Watch. Use of Apple Watch requires iPhone 5 or later.
For best performance, we recommend using TruLink 4.2.
Apple, the Apple logo, iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. "Made for iPod," "Made for iPhone" and “Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad or Apple Watch may affect wireless performance.
For TruLink features compatible with Android devices, learn more here. We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing. Remember to check this page for updated Android compatibility information.
Made for iPhone Hearing Aids and the TruLink app are compatible with the following Android products: Google Pixel™, Google Pixel™ XL, Google Nexus™ 6P, Google Nexus™ 5X, Samsung Galaxy S® 8, Samsung Galaxy S® 7 Edge, Samsung Galaxy S® 7, Samsung Galaxy S® 6 Edge Plus, Samsung Galaxy S® 6 Edge, Samsung Galaxy S® 6, Samsung Galaxy S® 5, Samsung Galaxy S® 4, Samsung Galaxy Note® 5, Samsung Galaxy Note®
4, Samsung Galaxy Note® 3, HTC 10, HTC 9, HTC One® M8 and HTC One® M7.
It is recommended that Android users use operating system 7.0 for Google Pixel and Google Pixel XL phones. It is recommended that Android users use operating system 6.0 for HTC 10, HTC 9, Nexus 6P and Nexus 5X phones. It is recommended that Android users use operating system 5.1.1 for Galaxy S6 Edge Plus and Galaxy Note 5 phones. It is recommended that Android users use operating system 4.4.4 for Galaxy S5 and S4 phones and operating system 5.0 for Galaxy S6, HTC One M8 and M7, and Note 4 and Note 3.
TruLink for Android does not provide streaming at this time.
Android and Google Play are trademarks of Google Inc. Galaxy S, Galaxy Note and Samsung Galaxy Apps are registered trademarks of Samsung Electronics Co., Ltd. HTC One is a trademark of HTC Corporation. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.