Support

How-to videos

Choose from our video list to view use and care instructions for different hearing aid types and styles.

Evolv AI, Livio Edge AI, Livio AI and Livio
Inserting the 40-Gain Receiver in Earmold Watch video
Mic Cover Removal and Replacement Watch video
Hear Clear Removal and Replacement Watch video
Battery Replacement Watch video
Receiver Removal Watch video
On & Off Watch video
Comfort Bud Replacement Watch video
Tap Control Watch video
Pairing with Android Watch video
Micro RIC 312: On and Off Watch video
Micro RIC 312: Battery Replacement Watch video
Micro RIC 312 Comfort Bud Replacement Watch video
Micro RIC 312: Hear Clear Removal and Replacement Watch video
Micro RIC 312: Left-Right Indicator Insertion Watch video
Micro RIC 312: Mic Cover Removal and Replacement Watch video
Micro RIC 312: Inserting Hearing Aid Receiver Watch video
Micro RIC 312: Hearing Aid Receiver Removal Watch video
Micro RIC 312: Tap Control Watch video
Micro RIC 312: Pairing with Mini Remote Microphone Watch video
Halo iQ
Binaural Adjustments Watch video
Lock/Unlock Watch video
Monaural Adjustments Watch video
Muse iQ, Muse, Z Series and 3 Series
Binaural Volume Change with Remote Watch video
Monaural Volume Change with Remote Watch video
Monaural Memory Change with Remote Watch video
Switch Volume Change Watch video
Switch Memory Change Watch video
Switch Volume and Memory Dual Function Watch video
RIC 312 DAI Boot Watch video
Z Series
RIC 312 DAI Boot Watch video
Xino, X Series RIC 13 and Wi Series RIC 13
Touch and Release Memory Change Watch video
Touch and Release Volume Control Watch video
Wi Series
Remote Memory Change Watch video
Remote Volume Change Watch video
Synchronized Memory Change Watch video
Synchronized Volume Change Watch video
All Models
On & Off Watch video
Battery Replacement Watch video
Inserting The Device Watch video
Hear Clear Removal and Replacement Watch video
Comfort Bud Placement Watch video