Support

How-to videos

Choose from our video list to view use and care instructions for different hearing aid types and styles.

Genesis AI
How to change a standard hearing aid battery Watch video
How to change wax guards on standard hearing aids Watch video
How to Charge hearing aids (RIC) Watch video
How to clean RIC hearing aids Watch video
How to pair hearing aids to Android devices Watch video
How to pair hearing aids to Android devices - RIC 312 Watch video
How to pair hearing aids to Apple devices Watch video
How to pair hearing aids to Apple devices - RIC 312 Watch video
How to power RIC hearing aids on and off Watch video
How to power standard hearing aids on and off battery Watch video
How to replace RIC hearing aid earpiece Watch video
How to use RIC hearing aid tap gesture Watch video
How to wear hearing aids with glasses Watch video
Evolv AI, Livio Edge AI, Livio AI and Livio
Inserting the 40-Gain Receiver in Earmold Watch video
Mic Cover Removal and Replacement Watch video
Hear Clear Removal and Replacement Watch video
Battery Replacement Watch video
Receiver Removal Watch video
On & Off Watch video
Comfort Bud Replacement Watch video
Tap Control Watch video
Pairing with Android Watch video
Micro RIC 312: On and Off Watch video
Micro RIC 312: Battery Replacement Watch video
Micro RIC 312 Comfort Bud Replacement Watch video
Micro RIC 312: Hear Clear Removal and Replacement Watch video
Micro RIC 312: Left-Right Indicator Insertion Watch video
Micro RIC 312: Mic Cover Removal and Replacement Watch video
Micro RIC 312: Inserting Hearing Aid Receiver Watch video
Micro RIC 312: Hearing Aid Receiver Removal Watch video
Micro RIC 312: Tap Control Watch video
Micro RIC 312: Pairing with Mini Remote Microphone Watch video
All Models
On & Off Watch video
Battery Replacement Watch video
Inserting The Device Watch video
Hear Clear Removal and Replacement Watch video
Comfort Bud Placement Watch video

StarLink Edge Table Microphone
StarLink Edge Table Microphone – Pairing with Hearing Aids Watch video
StarLink Edge Table Microphone – Pairing with Rechargeable Hearing Aids Watch video
StarLink Edge Remote Microphone
StarLink Edge Remote Microphone – Pairing with Hearing Aids Watch video
StarLink Edge Remote Microphone – Pairing with Rechargeable Hearing Aids Watch video
StarLink Edge TV Streamer
Pairing with Starlink Edge TV Streamer with non-rechargeable hearing aids Watch video
Pairing with Starlink Edge TV Streamer with rechargeable hearing aids Watch video
TV Streamer
Pairing TV Streamer with Rechargeable Hearing Aids Watch video
RIC 312 pairing with TV Streamer Watch video
Micro RIC 312: Pairing with TV Watch video
Remote Microphone +
Pairing Remote Microphone + with Rechargeable Hearing Aids Watch video
Pairing Remote Microphone + with Rechargeable Hearing Aids & Android Watch video
RIC 312 pairing with Remote Microphone + Watch video
RIC 312 pairing with Remote Microphone + to Android phone Watch video
Remote Microphone + Power On/Off Watch video
Micro RIC 312: Pairing with Remote Microphone + Watch video
Micro RIC 312: Pairing Remote Microphone + with Android Watch video
Resetting Remote Microphone + Watch video
Amazon Echo Dot Watch video
Attaching the Lanyard Watch video
Mini Remote Microphone
Pairing Mini Remote Microphone with Rechargeable Hearing Aids Watch video
RIC 312 pairing with Mini Remote Microphone Watch video
Micro RIC 312: Pairing with Mini Remote Microphone Watch video
Remote Control
RIC R: Pairing with Remote Watch video
Micro RIC 312: Pairing with Remote Watch video
Attaching the Lanyard Watch video
Remote Control 2.0
Pairing Remote Control with Rechargeable Hearing Aids Watch video
RIC 312 pairing with Remote Control 2.0 Watch video
Table Microphone
Pairing Table Microphone with Hearing Aids Watch video
Pairing Table Microphone with Rechargeable Hearing Aids Watch video